LA Wallet


Last Updated: November 10, 2022

The LA WALLET Application (“Application”), owned and provided by High Power Consulting, Inc. d/b/a ENVOC (“ENVOC” or “we”), was designed to provide convenient smartphone/mobile device-based storage for its users’ government-issued identifying documentation, including but not limited to Digital Driver’s Licenses. Our Privacy Policy describes what personal data we obtain through the Application and how we use, store and share that information. This Policy governs all persons (“Users” or “you”) who use the Application, including Affiliate Members (as defined in the applicable Affiliate Member End User License Agreement). You must read the entire Policy. Understand that the usage of the Application and Services signifies acceptance of the Privacy Policy terms.

Please note that ENVOC may change the terms of its Privacy Policy at any time without prior notice to you, and your continued usage after any changes represents your agreement to the new privacy terms. If you have any questions about how we handle or store your User Data, please contact us through our Support Team at [email protected].


ENVOC only transmits, processes, or stores information that has been voluntarily provided by Users or is authorized by Users for retrieval from the State of Louisiana in order to provide Digital Driver’s Licenses or other government-issued identification. We transmit, process, or store the following data solely to provide or enhance the Users’ Application experience:

  • User Data, including Users’ name, photograph, email address, physical address, age, gender, date of birth, weight, driver’s license number, organ donor status, driving restrictions, and other information provided on government-issued identification. All other information is encouraged, but not required, in order to provide Users with the most accurate and comprehensive Application experience.

All User Data described above is provided by you when you voluntarily choose to provide information to ENVOC or authorize ENVOC to receive that information from the State of Louisiana. By voluntarily providing us with your User Data, you are consenting to our use of your data in accordance with this Privacy Policy. We will cease using your User Data once you cancel or terminate your registration.

User Data is obtained in the following ways:

  1. By downloading the Application, ENVOC may receive or access information about your device (e.g., hardware model, operating system and version, preferred language, unique device identifier, serial number, and mobile network information).
  2. When you register with the Application, ENVOC obtains registration and demographic details (e.g., name, username and password, email address);
  3. When you add an identification card, ENVOC obtains additional User Data as defined above;
  4. When you connect with us through social media, we may obtain account or profile information;
  5. When you contact ENVOC, we may obtain additional contact information; and
  6. When you supplement your information to ENVOC, we may obtain additional User Data about you.

Other Information

Non-Identifiable Data: When you utilize the Application, we may receive certain personally non-identifiable information about your use of the Application. Such information, which may be obtained passively using various technologies, or via submission of data by devices you have configured to work with the Application, cannot presently be used to specifically identify you. We may store such information ourselves or it may be included in databases owned and maintained by our affiliates, agents, or service providers.

Also, when you utilize the corresponding LA Wallet website, we may receive certain personally non-identifiable information about you and cookies may be used via this medium.

Aggregated User Data: In an ongoing effort to better understand and serve the users of the Application, we may conduct research on our end user’s demographics, interests, and behavior based on the User Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregated data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Camera Access: LA Wallet may ask you for permission to access your mobile device's camera. Your camera is only used with your explicit permission. Scanning may be used in the process of adding a credential or in using the VerifyYou scanner for verification purposes. Your camera may also be used, optionally, when submitting a request for user support.  

Bluetooth Access: LA Wallet may ask you for permission to use Bluetooth on your mobile device. Bluetooth is used when you choose to share your ISO 18013-5 compliant mDL to an authorized mDL reader device. Your mDL is not shared over Bluetooth without your express permission and approval. You can read more about the ISO 18013-5 mDL standard here. 

Device Storage: LA Wallet uses your local device storage for offline secure caching of your credentials. This enables you to be able to access the credentials that you have chosen to add to LA Wallet in times of network outages or system maintenance. 

Our Use of Your User Data and Other Information

We will use the User Data you provide in a manner that is consistent with this Privacy Policy. If you provide User Data for a certain reason, we may use the User Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the User Data you provide to answer your question or resolve your problem. Also, if you provide User Data in order to obtain access to the Application, we will use your User Data to provide access to such services and to monitor your use of such services. We may also use your User Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Application, to better understand our users, and to improve the Application. We may use this information to contact you in the future to tell you about services we believe will be of interest to you. We will never share your data with any third party for purposes beyond providing LA Wallet services and will never share your data with any third party for financial gain or profit. 

We will communicate with you through [email protected]. Please be aware that you may receive certain communications from us related to the proper functioning of your account. We and/or our affiliates, agents, and business partners may send you promotional information. If you do not wish to receive promotional information, you may opt-out by clicking the opt-out link at the bottom of the delivered email.

Our Disclosure of Your User Data and Other Information

If you “opt-out” by clicking the opt-out link, there are certain circumstances in which we may share your User Data with certain third parties without further notice to you, including as set forth below:

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a sale, merger, reorganization, dissolution, or similar event relating to all or a portion of our business or assets, User Data may be part of the transferred assets.

Service Providers, Agents, and Related Third Parties: We sometimes hire other companies to perform certain business-related functions. When we employ another company to perform a function of this nature, we may need to provide them with access to certain User Data. However, we only provide them with the information that they need to perform their specific function, and these third-party service providers will only use your User Data to perform the services requested by us.

Legal Requirements: We may also disclose your User Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.


This Privacy Policy shall not apply to any unsolicited information you provide to us. This includes, but is not limited to, information posted to any public areas of the Application, any ideas for new products or modifications to existing services, posts made on ENVOC’s or its affiliates’ social media accounts, and other unsolicited submissions (collectively, “Unsolicited Information”), that by its nature is accessible or intended to be accessible to other users of the Services.

All such Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution. Please also note that any User Data or other information you provide to be displayed in your publicly available online profile will be displayed for others to see and thus will not be subject to the terms of this Privacy Policy. We cannot and will not be responsible for what third parties do with any Personal Data or other information that you choose to make publicly available. As such, we advise that you exercise great care in determining what information you choose to make publicly available through the Services.

Links to Other Websites

This Privacy Policy applies only to the Application. To the extent that the Application makes use of other applications or services, regardless of ownership by ENVOC, this Privacy Policy shall apply only to this Application. Further, the Application may frame or contain references or links to other websites not operated or controlled by us (the “Third Party Services”). The policies and procedures we described here do not apply to the Third Party Services. The links from the Application do not imply our review or endorsement of the Third Party Services. We suggest contacting those sites and any other utilized service or application directly for information on their privacy policies.


We take reasonable steps to protect the User Data provided via the Application from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, including through restriction of access to User Data to our employees, contractors, agents, and consultants who need to know that information in order to operate, develop, or improve the Application. These steps include internal reviews of our data collection, storage, and processing practices and security
measures, as well as physical security measures to guard against unauthorized access to systems where we store User Data. However, no Internet or e-mail transmission is ever fully secure or error-free. In particular, e-mail sent to or from the Application may not be secure. Therefore, you should, therefore, take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any User Data to us via the Internet.

Data Integrity

We process User Data only for the purposes for which it was obtained and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage, and processing practices to ensure that we only collect, store and process the User Data needed to provide or improve our Application in compliance with this Privacy Policy. We take reasonable steps to ensure that the User Data we process is accurate, complete, and current, but we depend on our users to update or correct their User Data whenever necessary. Users accept full responsibility for ensuring their User Data is accurate and complete to the extent that the User chooses to provide information through the Application.

Your Choices

We offer you choices regarding the storage, use, and sharing of your User Data and we will respect the choices you make. Please note that if you decide not to provide us with the User Data we request, you may not be able to access some or all of the features of the Application.

Changes to this Policy

The Application we offer may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. Accordingly, we reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Application after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.