Last Updated: November 10, 2022
ENVOC only transmits, processes, or stores information that has been voluntarily provided by Users or is authorized by Users for retrieval from the State of Louisiana in order to provide Digital Driver’s Licenses or other government-issued identification. We transmit, process, or store the following data solely to provide or enhance the Users’ Application experience:
- User Data, including Users’ name, photograph, email address, physical address, age, gender, date of birth, weight, driver’s license number, organ donor status, driving restrictions, and other information provided on government-issued identification. All other information is encouraged, but not required, in order to provide Users with the most accurate and comprehensive Application experience.
User Data is obtained in the following ways:
- By downloading the Application, ENVOC may receive or access information about your device (e.g., hardware model, operating system and version, preferred language, unique device identifier, serial number, and mobile network information).
- When you register with the Application, ENVOC obtains registration and demographic details (e.g., name, username and password, email address);
- When you add an identification card, ENVOC obtains additional User Data as defined above;
- When you connect with us through social media, we may obtain account or profile information;
- When you contact ENVOC, we may obtain additional contact information; and
- When you supplement your information to ENVOC, we may obtain additional User Data about you.
Non-Identifiable Data: When you utilize the Application, we may receive certain personally non-identifiable information about your use of the Application. Such information, which may be obtained passively using various technologies, or via submission of data by devices you have configured to work with the Application, cannot presently be used to specifically identify you. We may store such information ourselves or it may be included in databases owned and maintained by our affiliates, agents, or service providers.
Also, when you utilize the corresponding LA Wallet website, we may receive certain personally non-identifiable information about you and cookies may be used via this medium.
Aggregated User Data: In an ongoing effort to better understand and serve the users of the Application, we may conduct research on our end user’s demographics, interests, and behavior based on the User Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregated data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Camera Access: LA Wallet may ask you for permission to access your mobile device's camera. Your camera is only used with your explicit permission. Scanning may be used in the process of adding a credential or in using the VerifyYou scanner for verification purposes. Your camera may also be used, optionally, when submitting a request for user support.
Bluetooth Access: LA Wallet may ask you for permission to use Bluetooth on your mobile device. Bluetooth is used when you choose to share your ISO 18013-5 compliant mDL to an authorized mDL reader device. Your mDL is not shared over Bluetooth without your express permission and approval. You can read more about the ISO 18013-5 mDL standard here.
Device Storage: LA Wallet uses your local device storage for offline secure caching of your credentials. This enables you to be able to access the credentials that you have chosen to add to LA Wallet in times of network outages or system maintenance.
Our Use of Your User Data and Other Information
We will communicate with you through [email protected]. Please be aware that you may receive certain communications from us related to the proper functioning of your account. We and/or our affiliates, agents, and business partners may send you promotional information. If you do not wish to receive promotional information, you may opt-out by clicking the opt-out link at the bottom of the delivered email.
Our Disclosure of Your User Data and Other Information
If you “opt-out” by clicking the opt-out link, there are certain circumstances in which we may share your User Data with certain third parties without further notice to you, including as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a sale, merger, reorganization, dissolution, or similar event relating to all or a portion of our business or assets, User Data may be part of the transferred assets.
Service Providers, Agents, and Related Third Parties: We sometimes hire other companies to perform certain business-related functions. When we employ another company to perform a function of this nature, we may need to provide them with access to certain User Data. However, we only provide them with the information that they need to perform their specific function, and these third-party service providers will only use your User Data to perform the services requested by us.
Legal Requirements: We may also disclose your User Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Links to Other Websites
We take reasonable steps to protect the User Data provided via the Application from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, including through restriction of access to User Data to our employees, contractors, agents, and consultants who need to know that information in order to operate, develop, or improve the Application. These steps include internal reviews of our data collection, storage, and processing practices and security
measures, as well as physical security measures to guard against unauthorized access to systems where we store User Data. However, no Internet or e-mail transmission is ever fully secure or error-free. In particular, e-mail sent to or from the Application may not be secure. Therefore, you should, therefore, take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any User Data to us via the Internet.
We offer you choices regarding the storage, use, and sharing of your User Data and we will respect the choices you make. Please note that if you decide not to provide us with the User Data we request, you may not be able to access some or all of the features of the Application.
Changes to this Policy